We usually process and ship orders within 2–4 business days. For customers in the USA and UAE, delivery typically takes 7–12 business days, depending on customs and location.

Yes! Every kaftan or burkha includes a matching scarf free of charge—a heartfelt compliment from us to complete your elegant look.

Most of our kaftans are free-size, designed to fit beautifully on various body types. If you need size guidance, refer to our detailed Size Guide or contact us for assistance.

We accept returns and exchanges within 7 days of delivery, provided the product is unworn and in original condition. Custom-sized items are non-returnable.

We recommend dry cleaning only to maintain the embroidery, fabric, and jewel embellishments. Avoid machine wash and ironing over embellishments.

Yes! All our dresses are hand-embroidered by skilled Moroccan artisans. Each piece is unique and crafted with intricate detail and heritage.

Absolutely! We offer customization on select designs—whether it's a color change or custom measurement. Reach out to us via WhatsApp or email for personalized assistance.